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All sellers are assigned an individual seller performance level of either Below Standard, Above Standard or Top Rated based on our monthly evaluation of their recent sales. To get the most value from Google seller ratings, it’s important to track performance and make data-driven improvements. By monitoring key metrics, testing campaigns, and addressing dips in ratings, businesses can boost trust, increase click-through rates, and improve overall ad effectiveness. While seller ratings are prominent, buyer ratings are less common on Facebook Marketplace. Facebook doesn’t have a dedicated rating system for buyers in the same way it does for sellers. However, sellers can leave feedback for buyers after a transaction.

Seller ratings let you know how other buyers have found the experience of making a purchase from your seller. The higher the seller’s feedback score, the better the seller. You can find the best and most reputable sellers on eBay by looking at their seller rating, feedback score, and the number of items they’ve sold. If you choose to make your feedback private, you won’t be able to sell items on eBay and the feedback you’ve left and received will be hidden from other members. However, your overall number of positive, neutral, and negative feedback ratings will still be displayed. It’s important that buyers get their orders as expected, so we review performance regularly to make sure sellers with a similar profile are providing similar levels of service.

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By understanding what each rating signifies and how to interpret it, you can make informed decisions and shop with confidence. Remember, as an online marketplace, your safety is paramount, and understanding seller ratings goes a long way in ensuring this. Once you’ve opened the listing of the product you’re interested in, you can locate the seller’s information in the top right corner of the page. Here, you will find their feedback score and positive feedback percentage. They provide buyers with insight into the seller’s credibility, reliability, and overall performance. By examining a seller’s rating, you can determine whether you can trust them with your purchase.

If your homepage URL, contact details, or business policies differ across platforms, Google may not aggregate reviews correctly. Consistency is critical to ensure that your seller ratings display in Google search. Understanding how to check and interpret aliexpress shipping these ratings can greatly enhance the Marketplace experience. It allows buyers to assess the reliability of sellers before making a purchase, and helps sellers build a positive reputation to attract more customers.

You can respond to the feedback and tell your side of the story. As a seller, you can also send a limited number of requests for buyers to revise their feedback. Our Global seller performance policy explains how your performance is evaluated when selling internationally. Our policy explains how the evaluation works, the requirements for each seller level, and the limitations that may be placed on your account if you fall below our minimum standards. Our seller dashboards show details of your performance on each of the metrics we use, and help you see where you can improve. For further reading, Snopes previously investigated a claim that Trump would build or renovate a new presidential bunker under the planned ballroom.

Facebook may remove inappropriate or fake reviews to maintain system integrity. Seller ratings are the most common type of rating you’ll see on Marketplace. You can view all the feedback you’ve left or received in your Feedback profile – opens in new window or tab. “Verified purchase” will be displayed next to your feedback to let other buyers know that your feedback relates to a purchase completed on eBay.

Even if such reviews are few, there is a chance that you will be among the deceived customers. Also, do not agree to close the dispute until you receive the goods or a refund for it, do not fall for any entreaties of the retailer. For a better view of a seller’s performance, you can also view their detailed seller rating. You’ll find stars next to the four different aspects, with 5 stars being the highest rating. Finally, you can access the seller’s page by clicking on the seller’s name. On the seller’s page you will find even more detailed information, including the number of followers, how long they’ve been selling on eBay, or detailed feedback ratings.

We also debunked a rumor that historic preservation laws required the president to rebuild the East Wing. There was also no evidence that either the Maryland or UAE company had publicly complained about unpaid bills from the East Wing demolition job. In early November 2025, a claim (archived) circulated online that ACECO Engineering & Construction, a company involved in the White House East Wing demolition, “called out” U.S. Build one order over time from multiple sellers, pay shipping once, and receive your cards in one package. When you buy an item on eBay, please rate your experience with the seller.

Here you can even see all the feedback that other buyers have left, which may be especially important when considering more expensive or complex products. Lampehuset, a leading lighting e-commerce brand, wanted to improve how customers discovered and trusted their products online. They focused on making Google reviews and ratings work as a trust signal to drive more traffic and conversions. Replying to business reviews (both positive and negative) shows transparency and builds trust. For negative reviews, respond promptly and resolve the issue.

Detailed seller ratings

• For further reading, Snopes previously investigated a claim that Trump would build or renovate a new presidential bunker under the planned ballroom.
• Rasasi Perfumes is a family business founded in 1979 in Dubai, United Arab Emirates by Abdul Razzak Kalsekar.
• A seller’s feedback score is displayed as a percentage beneath their username on their listings.
• They are based on a one to five-star scale, covering areas such as item description accuracy, communication, shipping time, and shipping charges.
• Google Seller Ratings rely on aggregated reviews and automated algorithms to determine a merchant’s reputation.
• The goal is to make sure your business reviews can be aggregated by Google and displayed as star ratings in Google’s search bar, Google Ads, and Shopping listings.

Reviews must come from verified customers, usually via email confirmation. The platform reviews disputes on a case-by-case basis and may remove ratings that violate community standards. To rate a transaction, users should open the Facebook app and go to Marketplace. They can then find the item they bought or sold and follow the prompts to leave a rating for the other party. Top Rated Sellers consistently deliver outstanding customer service.

These ratings are visible to anyone who can access the seller’s Marketplace profile on the Facebook mobile app. This system aims to provide transparency and help users make informed decisions when engaging in transactions. In most cases you can’t change feedback once you’ve submitted it. However, if you left negative or neutral feedback for a seller and want to change it to positive feedback, the seller may be able to send you a feedback revision request. If the seller is unable to send a feedback revision request, you can leave a clarifying follow up comment to your original feedback.

Display seller ratings prominently in ads and listings to make your store stand out in search engines and encourage shoppers to visit your pages. On the seller’s profile, you’ll see their overall star rating. This score reflects the average of all ratings they’ve received. It will help other buyers find the best and most reputable sellers on eBay. The ratings you give are factored into the seller’s overall feedback and detailed seller rating scores. You can view a seller’s feedback score on their listings beneath their username – it’s displayed as a percentage.

To view a seller’s detailed seller ratings, select the number in brackets next to their username to go to their feedback profile. You’ll find stars next to the 4 different areas, with 1 star being the lowest rating and 5 stars being the highest. Above, we have thoroughly examined several methods on how to check stores on AliExpress. Retailers who have been working on AliExpress for a long time are usually more reliable.

However, this functionality is not consistently available across all regions or account types. Ratings should reflect the overall transaction experience, including communication, item accuracy, and timeliness. However, you can see feedback left by sellers after your purchases in the “Your Orders” section of Marketplace. 5 stars indicate an excellent experience, while 1 star suggests a poor one. Ratings help users avoid scams and unsatisfactory experiences.

WiserReview helps you collect, verify, and share those reviews automatically. If reviews are from one country but you’re checking another, ratings won’t appear. When your store uses WiserReview, verified product reviews are automatically shared with Google through approved review feeds. Seller ratings do not directly affect organic search rankings, but higher click-through rates and engagement improve SEO signals, so better listings benefit from these metrics. In short, Google Seller Ratings let your positive online reviews shine, show social proof, and boost your ads with minimal effort.

If a seller has a score of 99.5%, it means that 99.5% of the buyers who left feedback for that seller had a positive experience. Google seller ratings show your store’s ratings and verified reviews in search results and Google Shopping. These ratings help shoppers quickly see if they can trust you without having to search through many pages. Google seller ratings (GSR) help online sellers show their reputation, improve ad performance, and boost sales.

On Facebook Lite, you can find the seller’s rating on the product details page of an item they’re selling. You’ll also see a seller’s star rating as a number in brackets next to their username. The more buyers who have rated their experience positively with a seller, the more assured you can be of getting great service. Learn about keeping track of your seller standards and service metrics ratings, and how you can reduce the number of your transactions where buyers report problems with their orders. Checking seller ratings on eBay is a crucial step in ensuring a satisfactory buying experience.